Q. Why does my computer "freeze" when I try to open a document?
A. This happens when you try to look at a document before it has downloaded properly. You should wait until the entire document has downloaded before trying to scroll down the page or pages. The text panel (pop-up box) that appears when you click on a document will tell you approximately how long it will take to download.
Q. Why is my computer taking a long time to download documents?
A. The larger the document, the longer it takes to download. Some of the documents on this website are extremely large. The pop-up box that appears when you click on a document will tell you approximately how long it will take to download.
Q. I don't have Acrobat® Reader® on my computer - will I still be able to view documents?
A. Yes. You can download the Acrobat® Reader® software onto your machine for free - just click on the link below.
Q. I am having difficulty finding what I want on the site - what can I do?
The Search facility allows you to search all areas of the website using keywords. For a full description of how to use the search facility, click here.
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Published by The Shipman Inquiry
© Crown Copyright 2001